When I was looking to take on my first nanny I spoke to Little Laura's and another local agency. There was no comparison at all – the other agency emailed me a multitude of CVs saying they were all personally interviewed but refused to talk me through the candidates’ details, instead insisting I interviewed them all and asked
the questions myself ! Well if I had time to do that I wouldn’t need a nanny! Laura, on the other hand, was superb – she discussed the difference in qualifications, experience, personality and suitability to my role of each of the candidates that she suggested to me.
She had obviously met them all herself and outlined my situation with them prior to
introducing them to me. We agreed to interview 2 nannies from Laura (none from the other agency !) but never got past the first one ! She was a perfect match for us, my daughter loves her and she has become one of the family since she started with us 6 weeks ago.
Laura’s service didn’t stop there though – she talked me through the legalities,
helped me to draw up the contract and put me in touch with some nanny insurance companies. Then, when our nanny was sick for a few days, Laura managed to find another lovely nanny to help us out in the meantime – she arrived within a few hours of my call to Laura – that is what I call service!!
I am 100% confident that if we have any questions
or problems at any time in the future Laura will be happy to help, and if we ever need to hire another nanny there is only one phone call I would need to make. |